Federal Deposit Insurance Corporation - FDIC-Insured - Backed by the full faith and credit of the U.S. Government

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Resources

Let The Callaway Bank work for you. This page is where you can learn more about our Holiday Hours, Callaway Rewards, Fraud Prevention, FAQs and more.

The Callaway Bank Rewards Program

Earn points on debit and credit card purchases that can be redeemed for gift cards, merchandise, travel packages, or donated to select local charities. You’re automatically enrolled in the Callaway Bank Rewards program at no additional cost with a qualifying account.

Learn Moreabout The Callaway Bank Rewards Program

Holiday Banking Hours 2026

List of Bank holidays that will be observed this year.

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Fraud Prevention Center

Learn how we go to great lengths to make sure that you are protected and well informed.

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Travel Alerts

If you’ll be traveling please let us know so we can prevent your card from being blocked for potential fraud.

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Transaction Limitations and Fees

Learn more about the transaction limitations and fees associated with our different types of accounts.

Learn Moreabout Transaction Limitations and Fees

News & Insights

Explore our blog page.

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Calculators

Our calculator page.

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General Banking FAQs

All General Banking FAQs

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Learning Hub

Step-by-step how-to videos

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Extended FDIC Coverage

With The Callaway Bank’s extended FDIC coverage, you can access multi-million-dollar deposit insurance. Your funds are protected from market volatility while earning a competitive rate from The Callaway Bank.

Learn Moreabout Extended FDIC Coverage

The Callaway Bank Debit and Credit Mastercard Program

The Callaway Bank offers debit and credit cards through Mastercard.

Learn Moreabout The Callaway Bank Debit and Credit Mastercard Program
General Banking FAQs
What is The Callaway Bank’s Routing Number?

The bank’s routing number is: 081501696.

The routing number, or ABA routing number, is a unique 9-digit number used in the United States to identify a bank. It allows banks to transfer funds via wires, ACH (Automated Clearing House), and other methods to each another. This number along with your account number is needed when setting up direct deposit. It is always the first set of numbers on the bottom left side of a check.

How do I order checks?

Reorder checks online, contact the Customer Care Team, or drop off your check reorder slip (located on the top of your book of checks) at any bank lobby location.

If you have never ordered checks, please contact us and we’ll get you taken care of!

Customer Care Team
573-642-3322, 573-447-1771, or 800-446-2265

Monday – Friday 7:00 a.m. – 1:00 a.m. Saturday 8:00 a.m. – 2:00 p.m.

How do I dispute a charge on my account?

Call 800-446-2265 and our Customer Care Team will be happy to help you dispute your fraudulent activity. You can also visit any lobby, and we will walk you through the process of disputing fraudulent activity.

Customer Care Team
573-642-3322, 573-447-1771, or 800-446-2265

Monday – Friday 7:00 a.m. – 1:00 a.m. Saturday 8:00 a.m. – 2:00 p.m.

What should I do if I can’t remember my PIN for my debit card?

To reset your PIN, call the automated system at 877-965-3344 or update your PIN using Digital Banking (online or mobile). Step-by-step instructions are available HERE.

How do I transfer funds between accounts?

You can transfer funds between your Callaway Bank accounts by using Digital Banking. For a step-by-step guide Click Here. To transfer funds between The Callaway Bank and other financial institutions Click Here. You can also contact us, or visit any bank lobby for additional assistance.

Can I increase the limit on my debit card?

Using Digital Banking you can increase the limit for a one-time purchase while waiting in the check-out line. Step-by-step instructions are available HERE. If additional assistance is needed, please contact our Customer Care Team.

Customer Care Team
573-642-3322, 573-447-1771, or 800-446-2265

Monday – Friday 7:00 a.m. – 1:00 a.m. Saturday 8:00 a.m. – 2:00 p.m.

How do I place a stop on a check?

Call 800-446-2265 or stop by any bank lobby location.

If you need to stop a check payment you will need to know the following information:

  • Amount on the check
  • Date on the check
  • Number of the check
  • Who the check was made out to
What should I do if I have lost my debit card?

You can shut your debit card off by using online and mobile banking, click here for step-by-step instructions. You can also contact our Customer Care Team or visit your nearest bank lobby to close the lost debit card.

Customer Care Team
573-642-3322, 573-447-1771, or 800-446-2265

Monday – Friday 7:00 a.m. – 1:00 a.m. Saturday 8:00 a.m. – 2:00 p.m.

For after-hours lost or stolen debit cards, call 844-202-5333 so that your card can be canceled to avoid any fraudulent charges.