The Callaway Bank Online bill pay allows you to manage your payments to various companies — all in one place.  You can even set up payments to occur in the future or to be made as recurring payments (i.e. every month, every week, or every two weeks). So, no more worrying about paying bills while you’re on vacation or forgetting to mail a payment!  Please reach out to one of our dedicated Business Banking Team members by calling 573.592.6390, Monday – Friday 8:00am – 6:00pm to get enrolled today.

Our Digital Banking site is a separate, secure website that lets you manage your accounts and transactions any time of day.  Different browsers have different symbols to show that you’re connected through a secure, encrypted connection. First please always make sure the site is a secure site. Check for a HTTPS:// site name and a locked pad lock in the web address. All The Callaway Bank sites will be secure. You can access this site by using the “Login” button at the top right of the home page of callawaybank.com, or you can use the specific URL:  https://callawaybank.myebanking.net/#/ If you ever have questions or concerns the site you are on is not a valid Callaway Bank site, please contact the Customer Care Team at customercare@callawaybank.com or 573-642-3322, 573-447-1771, or 800-446-226 Monday – Friday 7:00 a.m. – 1:00 a.m.; Saturday 8:00 a.m. – 2:00 p.m.

Yes, you can access Digital Banking from any number of computers. If you log in from a computer that you haven’t used for Digital Banking before, you will need to go through the verification by text or phone and successfully answer a security question. You can register as many PCs as you like, but we encourage you to register only the computers you routinely use and not register public systems.

Yes, after logging in, select MANAGE PROFILE, then CHANGE SECURITY QUESTIONS. SAFETY TIP: The Callaway Bank will never ask you to divulge or change your private information, and we will never change it for you.

Customer Care Team at 573.642.3322, 573.447 1771 or 800.446.BANK (2265); Monday – Friday 7:00 a.m. – 1:00 a.m.; Saturday 8:00 a.m. – 2:00 p.m. or e-mail us at customercare@callawaybank.com.

You need an eligible account at The Callaway Bank. This could be a checking, savings, CD, or loan. You need internet access provided by an ISP (Internet Service Provider). You will need a secure version of browser software – we recommend using the most current up-to-date version to ensure optimal performance and security.

Business Banking Online is very secure. We use the latest industry-approved security technologies to protect your information, including a firewall system using the latest TLS encryption, Username, Passwords, and multifactor authentication points of validation such as out of band authentication (OOBA) Security Access Codes and security questions. Additional information is available under “Security Statement”. Contact the TCB Business Team (573-592-6390) or our Customer Care Team (800-446-2265) with any questions Monday – Friday 7:00 a.m. – 1:00 a.m.; Saturday 8:00 a.m. – 2:00 p.m.

Please contact our dedicated Business Banking Team: Email: BusinessTeam@CallawayBank.com OR Phone: (573) 592-6390; Monday – Friday 8:00am – 6:00pm. We will customize your Business to your specific business needs.

The fees for Business Banking Online are:

• Access to account balances, history, transfers is FREE!
• ACH – $6.00 per file $.12 per item. Additional fees may apply.
• Wires – Outgoing Domestic – $30.00
• For more common fees Click Here

You will be able to access business checking, savings, CD’s, and loans you are authorized to use on behalf of the business. It’s important to keep your login information private.

Yes, the business banking team can help you with the process and assist with obtaining approvals, if applicable.

-Click on Login Menu in the top right corner of any The Callaway Bank web page. Click the drop down and select Digital Banking.

Provide some info about the company or person you want to pay, and then tell us how much and when you want payment made. We send your payment electronically when possible. If the person or company can’t accept electronic payments, we print a check and mail it for you.

You can pay anyone in the United States that you would normally pay by check, automatic debit, or cash. You can pay companies, friends and family members, and service providers such as the babysitter or the plumber.

You’ll use Bill Pay to pay companies and people with addresses in the United States or its territories. You cannot use Bill Pay to send payments to addresses outside the United States. We don’t recommend using Bill Pay to make state and federal tax payments or court-ordered payments. Such payments are discouraged and are scheduled at your own risk.

Deleting an account cancels all pending payments and other transactions from the account. The following transactions are canceled: pending payments, incoming eBills, AutoPay payments, AutoPay payments for eBills, scheduled and repeating transfers, and Popmoney payments.

We send payments electronically whenever possible. We send electronic payments to thousands of companies across the U.S. every day. If the company or person cannot receive electronic payments, we print a check and mail it to the address you provide. The check contains the following info: Your Name and Address; the company or person’s name and your account number with them, if available; the payment amount; the delivery date. If you added a memo to your payment, the info is printed on the memo line of the check.

If the payment is sent electronically, the money is withdrawn from your account one business day after processing begins. If the company or person cannot receive electronic payments, we print a check and mail it to the address you provide. For some checks, the money is withdrawn one business day after processing begins. For others, the money is withdrawn when the company or person deposits or cashes the check.

With the Payments Guarantee, you can be assured that  your electronic payments are safe and reliable. When your payments are processed through Bill Pay, you are protected in the unlikely event of unauthorized transactions or processing delays. The payments guarantee applies when all the payment and contact info provided is accurate.

Yes. You can export transaction information in a choice of formats, CSV, Quicken® – QFX, QuickBooks® – QBO, BAI2 or PDF/Print.  Check your software’s documentation to determine which format is appropriate. 

Yes. The first time you Log In you are asked to change Password to one of your own choosing. The Password must be between 8 and 12 characters and include a number, a special character, and both an upper and lower-case letter. Username and Passwords can be changed via your digital profile. Locate your name at the top-left portion of the screen, tap and select “Manage Profile”. You should change your password anytime you believe it has been compromised, and you should always keep it private. Reach out to the TCB Business Team with any questions or concerns.

We employ the “three strikes and you’re out” method, so if you type your password incorrectly you may become locked out. Contact your TCB Business Team for assistance. If your business administrator is unavailable, you may contact our Customer Care Team at 573-642-3322, 573-447-1771, or 800-446-2265 Monday-Friday 7:00 a.m.- 1:00 a.m.; Saturday 8:00 a.m. – 2:00 p.m., and after proper identification, we’ll reset your access.

1. Load your Callaway Bank Debit Card to your Mobile Wallet compatible device using Apple Pay©, Google Pay™, Samsung Pay™, Garmin Pay™, Fitbit Pay™
2. Repeat this simple process for all devices and payment options you want to use Mobile Wallet, including your smartwatch and phone.
3. The verification process is completed and you’re all done!

Let’s say you get a new card because your old one is expiring. You will need to load your new card into your wallet and go through the authentication process by calling the bank again. Then you can delete your old card from your wallet.

No. Older phones are not compatible. Below are general rules of thumb to use: iPhones have to be iPhone 6 or newer. Samsung phones have to be Galaxy 6s or newer. Android Pay is available on all non-rooted Android devices (KitKat 4.4+). See your device manufacturer for more specific details.

No. It will look like any other debit or credit card transaction.

Your card numbers are not stored on the phone. The wallet app assigns each credit and debit card a virtual card number, sometimes referred to as a token, that is only associated with the digital wallet and mobile device you use. When you use your device to pay, the wallet doesn’t send your actual credit or debit card number with your payment. Instead, it uses the virtual card number to represent your account info. Your card then is never exposed and neither is your checking account. The apps require authorization via your fingerprint, passcode, or another security measure before completing the transaction. Additionally, to just have a card loaded the app will require the user to have their device security setup. Therefore if someone found your phone they couldn’t access your wallet without unlocking your phone.

$0. Nothing. Nada. The purchase will be the same amount as if you paid with your card. Please note that wireless data charges may apply and you should consult with your wireless carrier for more information.

iPhone^® Compatibility:  Requires iOS 10.0 or later. Compatible with iPhone^®, iPad™, and iPod™ touch. This app is optimized for iPhone^® X. Android™ Requires Android™ 4.0 and up. Note:  each carrier determines the features that may or may not be changed on the phone or browser.  It is best to contact the carrier and request a list of phones that support the minimum browser requirements.   US Cellular only allows web access on smart phones.

Mobile Banking is specifically designed to be compatible with any iPhone^® or Android™ device- however, accessing Mobile Banking may be challenging on less advanced or older phones.  Your mobile device must meet the standard requirements listed below. iPhone^® Compatibility:  Requires iOS 10.0 or later. Compatible with iPhone^®, iPad™, and iPod™ touch. This app is optimized for iPhone^® X. Android™ Requires Android™ 4.0 and up. Note:  each carrier determines the features that may or may not be changed on the phone or browser.  It is best to contact the carrier and request a list of phones that support the minimum browser requirements.   US Cellular only allows web access on smart phones.

• Be enrolled in and have access to The Callaway Bank Digital Banking.
• BUSINESS ACCOUNTS: To be able to use the Mobile Banking App for business accounts, please contact one of our specialists at 800-446-2265, customercare@callawaybank.com, or your personal banker at one of our facilities.

The Callaway Bank Mobile Banking App is available wherever your mobile carrier allows service.

The Mobile Banking App provides the same access as you have now on Callaway Bank Digital Banking, including personal and small business checking, savings, loan, cd’s and line of credit accounts.

The Callaway Bank does not charge a fee to access our Mobile Banking App.  Check with your wireless provider for information about fees associated with accessing the internet and receiving text messages through your mobile device.

Our Mobile Banking App enables you to connect to your eligible Callaway Bank accounts via an app that is installed on your mobile device.  You can check account balances, review your recent account activity, transfer funds, use mobile check deposit, and find a Callaway Bank branch or ATM.